Since Objective has its own in-house UX design and graphical design team the application will provide a state of the art user experience. The application will be intuitive and self-explanatory, in order to minimize training requirements for the staff.
The app will be connected to Amadeus and provide all features the floor walker previously needed to use Altea CM for.
In addition smart features are added to the app. No extra document scanner or printer will be needed. The application will use the iPad camera for OCR and 2D barcode scanning and CUSS kiosks for printing. The agent will be able to send a command to the nearest available CUSS self service kiosk in order to print bag tags and boarding passes.